As a health information exchange (HIE), we are a highly customer-focused organization – and we recognize this same orientation in a consulting partner. Meditology came to us recommended by our members and well-respected in its service community. They were readily able to evaluate our policy and security framework, and identify areas of key focus. We particularly appreciated their knowledge around HIPAA and our statewide HIE. With their help, we created an entire array of organizational policies. Meditology also conducted a security assessment that demonstrated we had appropriate safeguards in place for robust exchange. This has helped assure our member hospital/health systems, healthcare insurers, and ambulatory practices. Naturally, the effort has had an important influence on our service procedures. We look forward to continued work with Meditology for our consulting and ongoing risk-assessment needs.